SHOPPING INFORMATION

We have a full team of in-house Customer Support Specialist. You can email us at support@socialjet.in, Make sure to always include the link/URL for any orders you have questions about. We offer support 24 hours a day, 7 days a week, 365 days a year. We respond to all emails within 24 hours and typically much faster.

1. We have been in business and an industry leader since 2011
2. We have a staff of full-time, in-house Developers and Customer Support Specialist.
3. We are the main supplier of SMM services; many other companies resell our services
4. We offer many services for a variety of social media platforms.
5. We have very competitive low prices
6. You always get 24/7 customer support, 365 days per year – with all support tickets responded to within 24 hours and typically much faster
7. You can request a refund for the balance in your account at any point and the refund will be initiated back to your original form of payment within 24 hours.

The minimum deposit amount for regular customers is Rs.1000 only.

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PAYMENT INFORMATION

Our delivery methods frequently change as we are constantly making updates and improvements to our systems and services. We cannot give specific details about our delivery methods, that information is proprietary and confidential. You can find specific information about the service you are interested in on the New Order Page/Service Description.

The start time for all services can vary and is listed on the Service Description. Some services have an instant start time and others may have a start time that is delayed up to 24 hours. Please be sure you review the Service Description for the service you are interested in before placing the order. Please note that for YouTube services, YouTube doesn’t update all stats in real-time so it can take up to 6 hours for you to see the effects from your order.

The delivery speed depends on several factors such as the delivery method for the service you ordered, the quantity of your order, and our current order demand. On the Service Description you will see the estimated start time and estimated delivery speed for all services. If your order is not complete after 24 – 48 hours (based on the order quantity and delivery speed), please email us with your order id and our Customer Support Specialist will assist you.

Deposit Refund / Account Balance Refund Policy Any UNUSED funds from deposits in the customer’s account on our website can be refunded back to the original form of payment at the customer’s request when contacting our support team. These requests must be made within 6 months of the original deposit to receive a refund back to the original form of payment. To request an account balance refund please open a Support Ticket on our site or email us at info@socialjet.in.

Order Cancellation Refund Policy A customer may request an order cancellation by opening a Support Ticket on our site or by emailing info@socialjet.in. However, once an order is In Progress we cannot guarantee that the order can be stopped. If the order can be stopped a refund will be issued for any undelivered services. In case of partial delivery, if we are able to stop the service, we will cancel the order and refund it to your balance as follows: the amount of the service units already delivered will be deducted from the total amount of your refund (a refund will be issued for any undelivered services). In the case of full delivery, no refund will be made. If the order is canceled by our system because of technical or delivery issues a refund will be issued for any undelivered services. Services Refill / Refund Policy We offer a variety of services and they all have different delivery methods and features. Many of our services come with a lifetime refill/restart if the services we deliver drop. However, some of our services come with no refill/restart and some come with a refill only for a specific timeframe (after the order is placed). It is important that you review the Service Description before placing all orders so that you are familiar with the refill policy. Any time there is a problem with an order please open a Support Ticket and let us know. If the service purchased comes with a refill we will restart the order to complete the delivery and if we are unable to complete the order we will issue a refund for any undelivered services.